Over the weekend, a social media post shared by Facebook user JC Jess detailing a serious fault in her newly purchased – and serviced – Chery Omoda 5 has gone viral. The video post saw said user emotionally detail a very serious fault in her particular Omoda 5 unit.
At the time of writing, said post has already garnered strong traction in just a little over 22 hours with over 14,000 shares since it first went up on Saturday, April 6. Now, Chery Malaysia has officially responded to the matter by issuing the following statement:
Not only has the Chinese automaker’s Malaysian arm acknowledged the matter, but the firm has also iterated that it has gotten in touch with the customer, offering her a courtesy car too whilst the firm investigates both the car and issues detailed.
Chery Malaysia also took the opportunity to reiterate its commitment as a brand in providing safe and reliable solutions to Malaysian customers by ensuring all its vehicles meet the highest safety standards.
Lastly, Chery Malaysia notes that customers facing issues with their vehicles should not hesitate to call or e-mail the Chery Careline at 03-2771 7070 and [email protected] respectively.
KUALA LUMPUR | VMK814 |
SELANGOR | BRT8746 |
JOHOR | JXA4003 |
PULAU PINANG | PRF2087 |
PERAK | ANK8036 |
PAHANG | CEW7453 |
KEDAH | KFU2764 |
NEGERI SEMBILAN | NEB7850 |
KOTA KINABALU | SJE1458 |
KUCHING | QAB2464J |
Petrol | |||
---|---|---|---|
RON 95 | RM 2.05 |   | |
RON 97 | RM 3.47 |   | |
RON 100 | RM 4.50 |   | |
VPR | RM 5.50 |   |
Diesel | |||
---|---|---|---|
EURO 2M | RM 2.15 |   | |
EURO 5 | RM 2.35 |   |
KUALA LUMPUR | VMK814 |
SELANGOR | BRT8746 |
JOHOR | JXA4003 |
PULAU PINANG | PRF2087 |
PERAK | ANK8036 |
PAHANG | CEW7453 |
KEDAH | KFU2764 |
NEGERI SEMBILAN | NEB7850 |
KOTA KINABALU | SJE1458 |
KUCHING | QAB2464J |
Petrol | |||
---|---|---|---|
RON 95 | RM 2.05 |   | |
RON 97 | RM 3.47 |   | |
RON 100 | RM 4.50 |   | |
VPR | RM 5.50 |   |
Diesel | |||
---|---|---|---|
EURO 2M | RM 2.15 |   | |
EURO 5 | RM 2.35 |   |